Does Your Software Licensing Solution Offer Interoperability?
Rarely does an IT system work better in a silo, so a dialogue about the benefits of interoperability seems as redundant as making the case for world peace. Interoperability is a widely used, and often abused, term, but for those that deal with it at a practical level, with poorly integrated systems, it can be somewhat of a holy grail. This is particularly true for electronic license and entitlement management systems.
Electronic licenses and entitlements are unique in that they require coordination between IT, Operations, Product Management and Engineering. They must be integrated into the fabric of a software company’s products, and work seamlessly with order processing and fulfillment systems.
Having license and entitlement information be a seamless part of an organization’s order and fulfillment process shouldn’t be a wish list item, cast aside for when “all the other IT fires get put out”. Rather, it should be an expectation, and organizations with interoperable systems should be aware that there are technologies that can assist in creating a tight and precise binding of electronic entitlements with order processing and fulfillment. If you struggle with back office interoperability in your licensing solution, see SafeNet for more information on how to tackle this challenge.