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Customer Experience

How Well Do You Sell?
7 months ago

How Well Do You Sell?

One of the various definitions of sell according to Merriam-Webster is “to develop a belief in the truth, value, or desirability of”. There can be numerous reasons for the success …
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Translating the Digitalization Strategy and Vision into an Executable Reality
10 months ago

Translating the Digitalization Strategy and Vision into an Executable Reality

In today’s world, doing business the conventional way and maintaining the status quo does not promise recurring revenue as it did in the past. Nor does it provide a competitive …
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Six Reasons Why Customer Satisfaction Drives Better Results
2 years ago

Six Reasons Why Customer Satisfaction Drives Better Results

Enterprises are increasing direct customer interaction with the companies, vendors and partners with whom they do business, which is placing more importance on delivering a better customer experience (CX). These enterprises have learned that customer experience and satisfaction is a differentiation that is no longer limited to B2C companies.

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