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license version

No Version? No Problem.
9 years ago

No Version? No Problem.

Does the following story sound familiar?

“Hello, it’s Steve in Product Management.”

“Hi Steve, it’s Ian in Sales.  I’m looking at the price book and there’s a different license part number for every version of the product. I see dozens of them.  My customer wants to use various versions of the product across teams.  Can I just put the latest version on the quote and tell them they can use the licenses with older versions too?”

“I’m not sure. You will have to ask Legal.”

“I need to get this quote out now. Why is it like this?”

“I’m not sure about that either. You’ll have to ask Operations.”

Including product versions as attributes of your license part numbers may seem like the obvious right thing to do.  In many cases it works perfectly well. But before going down that path, you should think through a few factors.

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