Gemalto is now part of the Thales Group. Find out more.
Image

licensing customer experience

Software Licensing Satisfaction: The 4 Building Blocks to a Positive Customer Experience
10 years ago

Software Licensing Satisfaction: The 4 Building Blocks to a Positive Customer Experience

A topic I enjoy talking about is end customer experience. This is still a very much overlooked aspect of software licensing. We spend a lot of time talking about security and piracy protection, and we talk much less about how that security impacts the end customers, especially the legitimate ones! Read More