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licensing customer experience

Software Licensing Satisfaction: The 4 Building Blocks to a Positive Customer Experience
11 years ago

Software Licensing Satisfaction: The 4 Building Blocks to a Positive Customer Experience

A topic I enjoy talking about is end customer experience. This is still a very much overlooked aspect of software licensing. We spend a lot of time talking about security and piracy protection, and we talk much less about how that security impacts the end customers, especially the legitimate ones! Read More